Our Accessibility Commitment
The Office of Dr. Brad Shook is committed to improving access to DrBradShook.com for people with disabilities. Accessibility is treated as part of the way the site is designed, written, coded, and reviewed rather than as a feature added only after a page is finished.
Our goal is to move the site toward the current Web Content Accessibility Guidelines (WCAG) 2.2 Level AA principles where reasonably achievable. Because websites, browsers, assistive technologies, and third-party services change over time, accessibility is an ongoing process rather than a one-time certification.
If something on this site is difficult for you to access, please tell us. We want to know where the experience can be improved and, when reasonably possible, provide the information in another accessible format.
How We Are Building for Accessibility
Educational Images and Infographics
DrBradShook.com uses detailed educational graphics because many health concepts are easier to understand visually. These images are intended to include useful alternative text and surrounding written explanation so the page does not depend on the graphic alone.
Substantive page images and infographics are also being implemented so they can be opened in a high-resolution full-screen view. This helps people who need larger text or more visual detail read diagrams that may be difficult to interpret at normal page width.
When a graphic contains important information that is not adequately conveyed by alternative text, we aim to provide the same essential information in the accompanying page copy.
Forms, Links, and Interactive Controls
Forms should use programmatically associated labels, understandable instructions, and clear error messaging where applicable. Links and buttons should be descriptive enough to make sense in context and should not rely on color alone to communicate meaning.
We also aim to maintain sufficiently large interactive targets, visible focus states, and controls that remain usable when text is enlarged or the page is viewed on a smaller screen.
Third-Party Services and Content
Some parts of the site may connect to third-party tools or services, such as forms, client portals, video platforms, scheduling or communication systems, analytics tools, or external resources. We do not fully control the accessibility of those third-party interfaces.
If a third-party service creates an accessibility barrier, contact us and we will make a reasonable effort to help identify another way to access the relevant information or service when possible.
Ongoing Improvements and Known Limitations
Although we work to improve accessibility throughout the site, some older content, embedded media, archived documents, third-party tools, or legacy pages may not yet meet the same accessibility standard as newly rebuilt pages.
The current DrBradShook.com rebuild includes accessibility review as part of page QA, including heading structure, keyboard focus, responsive behavior, image descriptions, readable contrast, form labeling, and accessible full-screen image viewing where relevant.
We will continue improving older material as it is reviewed, rebuilt, or brought into the current site architecture.
Need Help Accessing Something?
If you have difficulty accessing content or using a feature on DrBradShook.com, please contact The Office of Dr. Brad Shook at (828) 324-0800.
When possible, please tell us the page URL, the part of the page that is difficult to use, and the browser, device, or assistive technology you are using. That information can help us investigate the issue more effectively.
If you need information from the site in another format, please let us know what format would be most useful and we will make a reasonable effort to assist.